E- portal of the Services Agency

E-khademat

5013256

Waii is an intelligent digital platform designed to manage the distribution, monitoring, and attendance of security personnel. The system ensures optimized deployment of security teams based on geographic zones, while enabling direct public communication with on-site personnel for enhanced safety and responsiveness.

Smart Scheduling and Distribution
Smart Scheduling and Distribution

The system dynamically distributes security personnel based on predefined zones, shift patterns, and real-time needs—ensuring optimal coverage and reduced response time.

Seamless Public Interaction with Security Forces
Seamless Public Interaction with Security Forces

Citizens can connect directly with nearby security personnel through the mobile application, facilitating quick assistance, reporting, and reassurance.

Security Zone Management

  • Define and register security points and field zones across the city.

  • Allocate personnel based on time, location, and operation type.

  • Enable visual oversight through an interactive map view.

Field Attendance Verification

Waii includes a robust field attendance system ensuring accurate tracking of personnel on duty.

Mobile Check-In System
Mobile Check-In System

Officers confirm attendance upon arrival via the app using geolocation

Real-Time Monitoring
Real-Time Monitoring

Supervisors can track personnel location and movement in real time

Attendance Logs
Attendance Logs

Each attendance event is time-stamped and archived

Shift Notifications
Shift Notifications

Automated reminders and notifications for upcoming shifts and check-in deadlines

Live Location Tracking for Security Personnel

Real-time display of security officers’ locations on an interactive map.
Alert system for geofencing violations (when personnel leave the assigned zone).
Decision-making support based on critical location data and population density insights.

Supervisor Dashboards

Visual interface displaying the status of each security point and the number of personnel assigned.
Includes performance and discipline statistics and reports.
Provides efficiency indicators for personnel distribution and response effectiveness.

Reporting System and Direct Communication

  • Enables citizens to send reports or notes directly to on-site security personnel.

  • Interactive interface ensures rapid response and engagement with incidents.

  • Reports can be categorized by type and urgency level.

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Integration with Emergency and Municipal Reporting Systems

  • Direct integration with municipal or national emergency reporting platforms.

  • Instant notifications sent to security personnel upon new case registration.

  • Digital archiving for all submitted and closed reports.