E-khademat – Ebdaa
E-khademat
Ebda’a is an interactive digital platform that enables individuals to share their innovative ideas directly with the relevant departments. It streamlines idea submission, enhances transparency, and promotes a culture of creativity by offering a structured path for turning ideas into real, impactful solutions.
Direct Contribution to Development
Citizens and employees can propose creative solutions, improvements, or services directly to decision-makers—encouraging a sense of involvement and ownership.
Structured Evaluation for Implementation
Ideas are evaluated through defined criteria by specialized committees, ensuring the most promising concepts are selected for real-world application.
Easy-to-Use Submission Interface
A user-friendly form allows individuals to submit their ideas quickly, with fields for description, objective, expected impact, and target audience.
Suggestion Submission and Evaluation Mechanism
The Ebda’a service offers a flexible digital system that enables citizens and employees to submit their development ideas through a user-friendly interface. Each idea goes through a structured classification and review process designed to transform individual contributions into real, actionable opportunities that improve services and enhance operational efficiency within the organization.
Simplified Idea Submission Interface
A streamlined digital form allows users to easily submit their proposals, specifying the relevant department and target audience.
Automatic Suggestion Classification
Submissions are automatically categorized by type (e.g., administrative, service-related, technical), helping direct them efficiently to the appropriate department.
Departmental Electronic Review
Each idea follows a clear approval path and is reviewed by the responsible entity based on criteria such as quality and feasibility.
Evaluation and Execution Linkage
Every proposal is assessed for its potential impact and alignment with strategic plans, with the option to connect it to ongoing or proposed initiatives.
Tracking the Idea Processing Stages
Idea submitters can follow up on their proposal status (Under Review – Approved – In Progress – Rejected with Reason). The system also enables two-way commenting between the idea originator and the reviewers, while each stage is timestamped to enhance transparency and reliability.
Archiving Ideas and Analyzing Participation Data
All submitted ideas are stored along with their evaluation results for future reference. The system provides interactive dashboards for departments, showing the number of ideas received and implemented. It also offers periodic reports highlighting the most commonly suggested areas, helping to shape a clear map of development priorities.