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E-khademat – Ekram

E- portal of the Services Agency

E-khademat

E-khademat Logo
EKRAM Illustration

"Ekram" is one of the leading advanced digital solutions focused on organizing the end-to-end process of managing deceased cases, from registration to burial site assignment. The service aims to ease the burden on families of the deceased, accelerate procedures, and ensure full transparency and respect at every step.

Streamlined and Respectful Case Management

Ensures that all stages of the deceased handling process—from registration to burial—are managed with care, speed, and transparency.

Digital Coordination Between Entities

Provides an integrated system that facilitates seamless communication between all parties involved, including health authorities, burial sites, and transport teams.

Rapid access to burial site information using the deceased’s name or case ID.
Dashboard 1
Dashboard 2
Dashboard 3
Data Management

Deceased and Cemetery Data Management

This module allows for the registration of deceased individuals’ information, linking them to available cemeteries, and specifying the grave status (reserved – vacant – occupied). It also provides the ability to pinpoint the cemetery’s geographic location via an interactive map.

Services

Digital Services for Body Transport and Burial

Online submission for body transfer requests. Burial request processing based on neighborhoods and districts. Scheduling and coordination with service providers (e.g., transport vehicles, cemeteries, and washing facilities).

Automated and Personalized Condolence Messages

  • Sends respectful condolence texts to family members, including burial details.
  • Allows human-centered customization of messages.
  • All messages are archived for institutional memory and future reference.
Mobile App

Dashboards and Analytical Reports

  • Admin Interface for Performance Monitoring
  • Statistical ReportingDaily, weekly, and monthly reports on mortality rates and burial site utilization
  • Service Provider Performance EvaluationReports to assess the efficiency of body transport, washing units, and coordination teams
Analytics
Integration

Integration with External Entities

  • Automated Connectivity with Government Systems: Seamless integration with the Ministry of Health, Police, and Civil Records.
  • Real-Time Notifications: Automatic alerts sent to all relevant authorities when a new case is registered.
  • Up-to-Date Records: Civil registry integration ensures accurate, real-time updates to the deceased’s personal records.