E- portal of the Services Agency

E-khademat

5013256

“Ekram” is one of the leading advanced digital solutions focused on organizing the end-to-end process of managing deceased cases, from registration to burial site assignment. The service aims to ease the burden on families of the deceased, accelerate procedures, and ensure full transparency and respect at every step.

Streamlined and Respectful Case Management
Streamlined and Respectful Case Management

Ensures that all stages of the deceased handling process—from registration to burial—are managed with care, speed, and transparency.

Digital Coordination Between Entities
Digital Coordination Between Entities

Provides an integrated system that facilitates seamless communication between all parties involved, including health authorities, burial sites, and transport teams.

Secure Centralized Registration

The platform enables centralized and secure input of deceased case details to ensure consistency and data protection.

Digital Archiving of Burial Records

All burial-related records and vital data are securely stored for easy access and future reference

Smart Case Categorization

Cases are categorized by date, location, and responsible entity for organized and efficient management

Interactive Map for Authorized Burial Sites

Users can view all official burial locations via a dynamic map interface

Search by Name or Case Number
  • Rapid access to burial site information using the deceased’s name or case ID.

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Deceased and Cemetery Data Management

This module allows for the registration of deceased individuals’ information, linking them to available cemeteries, and specifying the grave status (reserved – vacant – occupied). It also provides the ability to pinpoint the cemetery’s geographic location via an interactive map.

Digital Services for Body Transport and Burial

Online submission for body transfer requests. Burial request processing based on neighborhoods and districts. Scheduling and coordination with service providers (e.g., transport vehicles, cemeteries, and washing facilities).

Automated and Personalized Condolence Messages

  • Sends respectful condolence texts to family members, including burial details.

  • Allows human-centered customization of messages.

  • All messages are archived for institutional memory and future reference.

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Dashboards and Analytical Reports

  • Admin Interface for Performance Monitoring

  • Statistical Reporting , Daily, weekly, and monthly reports on mortality rates and burial site utilization

  • Service Provider Performance Evaluation , Reports to assess the efficiency of body transport, washing units, and coordination teams

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Integration with External Entities

  • Automated Connectivity with Government Systems:
    Seamless integration with the Ministry of Health, Police, and Civil Records.

  • Real-Time Notifications:
    Automatic alerts sent to all relevant authorities when a new case is registered.

  • Up-to-Date Records:
    Civil registry integration ensures accurate, real-time updates to the deceased’s personal records.